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SHIPPING + DELIVERY

8 articles

Everything you need to know about Shipping & Delivery of your Spindle Mattress

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SHIPPING + DELIVERY

Remember when you had to pay for shipping? Those days are long gone. Spindle offers free shipping via Fedex Ground for any latex mattress or mattress accessory anywhere in the contiguous 48 United States, excluding U.S. Military APO/FPO addresses and

HOW LONG DOES IT TAKE TO RECEIVE MY MATTRESS?

When you order we can provide a more accurate window for delivery based on our production schedule and your destination zip code. After ordering please contact us, our system will not provide lead time until a tracking number has been created.

CAN YOU TARGET A DELIVERY DATE?

Yes. If there is a target delivery date -- excluding Saturday, Sundays, and most holidays--, we can usually accommodate and get pretty close to the date that you are looking to receive it. In the notes section online, please include the date that you

SHIPPING WEIGHTS + DIMENSIONS

Please note that every shipment will vary depending on the natural variation in the materials, the weights may be slightly heavier or lighter than listed and the box dimensions (length, wide, and height) may vary by 1" or 2".  But, we use these as a

MISSING PACKAGES

Your order is comprised of multiple packages so they may not all arrive at the same time. Please note in the shipping confirmation email we provide one tracking number.  This is your "master" tracking # for the entire shipment. If you click on the li

DIDN'T RECEIVE ALL PACKAGES ON THE SAME DAY

Since your order is comprised of multiple packages, all of the boxes may not all arrive at the same time. We've seen 2 boxes arrive early and the remainder arrive on time or 1 boxes arrive on time and the 2nd and 3rd box a day behind which if the fir

IN-HOME DELIVERY

With regrets, we do not offer white glove service or mattress removal. Our mattress ships broken down making it relatively easy to move from room to room. In fact, it's not even difficult to get a king mattress and foundation up a tight spiral stairc

INTERNATIONAL SHIPPING

We do not currently offer international shipping. We are working to change this in the near future - stay tuned!