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Spindle Mattress

How can we help? Get all of your important questions answered here or reach out to us to learn more. 

Help Center - Spindle Mattress

No. We know it seems counterintuitive, but the top of your mattress [or the rest of it for that matter] cannot be washed or dry cleaned. We strongly advise all of our customers to use a mattress cover or pad to protect their Spindle just as they would any other mattress.

Can I wash my Spindle cover?

We do not provide sample kits. The main reason is a small hand sample is not representative of a large piece or the variation between batches. A small hand sample isn't helpful in determining how our mattress will feel. And, for testing smell and appearance, a test kit is not the best solution as there is a variation from batch to batch.

Do you offer sample kits?

We only accept cancellation requests within 1 hour of placing your order. After 1 hour, your order is sent for processing and cannot be modified or canceled.

What is your cancellation policy?

An all-latex mattress like Spindle needs more support than many beds can provide. What's under your mattress will affect how you sleep. Without proper support, the bed will sink and soften and not perform as designed. 

There are a few approaches we recommend: Platform beds, foundations, and motorized adjustable beds can all be good options, but they must meet our minimum requirements

What is the proper support for this mattress?

Hi! you can track your order here. Just have your order or tracking number at hand.

How can I track my order?  

Spindle offers free shipping via FedEx Ground for any latex mattress or mattress accessory anywhere in the contiguous 48 United States, excluding U.S. Military APO/FPO addresses and PO Boxes.

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