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POLICIES

Everything you need to know about Spindle Mattress Policies

Articles

25 YEAR COMFORT LIFE PROGRAM

At any time during the ownership of your Spindle mattress, you can exercise the option to modify your mattress by buying another layer of latex at a 30% discount from our then-current prices. Over time, things change. Let’s say after eight years you’

10 YEAR LIMITED WARRANTY

Because you only buy two or three mattresses in a lifetime, you may not know what to expect after sleeping on a new mattress for a few nights or even over the first year. The things that are happening to your mattress may be new to you, but it is not

RETURNS + REFUNDS

Table of Contents. Spindle’s Comfort Guarantee is simple. You have 365 days to determine if Spindle is right for you. If we can’t get you comfortable within a year we’ll refund all your money. Every single penny. Exceptions. Spindle's 365 Night Trial

Mattress Warranty Claim

In the event a warranty, it may require some effort. What do I do if I have a warranty claim?. First, check the limited warranty information to make sure your mattress is eligible for a claim. If you believe you are eligible, reach out to us right aw